GDPR Terms and Conditions
At Tropical Townhouse Getaways, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR). This page outlines our policies and practices regarding the collection, use, and protection of your personal data when you book and stay with us.
1. Data Controller
The data controller responsible for your personal data is:
**Tropical Townhouse Getaways**
[Address]
[Email Address]
[Phone Number]
2. Data Collection
We collect and process the following types of personal data:
– **Contact Information:** Name, email address, phone number, and mailing address.
– **Booking Details:** Dates of stay, number of guests, payment information, and any special requests or preferences.
– **Identification Information:** Passport number or other identification details, if required by local laws.
– **Communication Records:** Correspondence via email, phone, or other communication channels.
3. Purpose of Data Processing
We use your personal data for the following purposes:
– **Booking and Reservation Management:** To process and confirm your bookings, manage your stay, and provide customer support.
– **Payment Processing:** To process payments and refunds related to your bookings.
– **Legal Compliance:** To comply with legal obligations, such as tax and immigration requirements.
– **Marketing Communications:** To send you promotional offers and updates, with your consent.
– **Service Improvement:** To improve our services based on feedback and usage patterns.
4. Legal Basis for Processing
Our legal basis for collecting and processing your personal data includes:
– **Contractual Necessity:** Processing your data is necessary for the performance of the contract (your booking).
– **Legal Obligations:** Complying with legal requirements.
– **Consent:** For sending marketing communications and processing sensitive data, where you have provided explicit consent.
– **Legitimate Interests:** For service improvement and ensuring the security of our services.
5. Data Sharing
We may share your personal data with the following third parties:
– **Service Providers:** Companies that provide services on our behalf, such as payment processors and IT service providers.
– **Legal Authorities:** When required by law or to protect our legal rights.
– **Business Partners:** With your consent, for joint marketing activities or promotions.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the applicable legal requirements.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
– **Access:** The right to request access to your personal data and obtain a copy.
– **Rectification:** The right to request correction of inaccurate or incomplete data.
– **Erasure:** The right to request deletion of your personal data, under certain conditions.
– **Restriction:** The right to request restriction of processing your data, under certain conditions.
– **Data Portability:** The right to receive your personal data in a structured, commonly used format and transmit it to another controller.
– **Objection:** The right to object to the processing of your personal data, under certain conditions.
– **Withdraw Consent:** The right to withdraw your consent at any time for data processing based on consent.
9. Contact Us
If you have any questions or concerns about our GDPR Terms and Conditions or wish to exercise your rights, please contact us at:
**Tropical Townhouse Getaways**
36 Edmund Estate, Rose Hall, St. James, Jamaica
tropicaltownhousegetaway@gmail.com
+18762303795
10. Changes to This Policy
We may update this GDPR Terms and Conditions page from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.
By booking with Tropical Townhouse Getaways, you acknowledge that you have read, understood, and agree to these GDPR Terms and Conditions. Thank you for choosing us for your stay in Jamaica!